What visitors see

Overview

This explains what a person sees when they open one of your short links — whether they reach the destination, or get redirected to the Advantage website.

When to use it

• A visitor reports that a link "doesn't work" and you want to understand why.
• You want to know what happens after a link expires, is paused, or is archived.

Before you start

• It helps to know the link's current status in Links Management.
• Have the exact link the visitor used, so you can test it yourself.

Step by step

• Active link → redirect: a working link instantly forwards to its destination (or to the right destination for a smart link).
• Expired, paused, or archived link → redirects to advantage.sa: there is no styled error or "expired" page; the visitor is simply redirected to the main advantage.sa website.
• Unknown or invalid code → redirects to advantage.sa: a mistyped or non-existent code does not show a not-found page — the visitor is redirected to advantage.sa.

Good to know

Why might a link stop working? It may have expired, been paused, been archived, or had a bad code. In all of these cases the visitor is redirected to advantage.sa instead of the destination.

What do I do to bring an expired link back? There is no visitor-facing "renew" action. The owner restores the link via Edit → change the expiry date to a future date (see Managing links).

Tips & pitfalls

Tip: Check a link's status in Links Management if visitors report landing on advantage.sa instead of your destination.

Warning: Once expired, paused, or archived, a link stops redirecting to the destination and sends visitors to advantage.sa until you reactivate it.

Next steps

• Managing links — change the status or expiry date to restore a link.